Steve waits, realizes his silence might make her nervous, and says, "It's all right," again. He leans against he building he felt like punching, staring at nothing and imagining what she could be. There's really nothing to rule out any more, he's found. She'll probably still surprise him regardless.

"I'm listening." It's not said as a prompt to get her to talk, just a reassurance. A promise. I'm here, even if he's not sitting next to her.